This course will link the concepts of qualitative and quantitative process tools to reactive and proactive process actions. Included will be an analysis of the use of process tools in a global business environment across varying organizational cultures. In addition, the focus will be on how to properly communicate the output associated with continuous process improvements and quality management to senior-level leadership of organizations.
Please complete the application. If you just want to take MBA 510 B MBA 09 0000 , please identify yourself as non-degree seeking in the application process.